Privacy Policy

This privacy policy describes how SIA "AKROS" (hereinafter — "we", "our"), registration No. 41503056473, legal address: Brīvības iela 18-1, Jēkabpils nov., LV-5201, processes your personal data when you visit our website and use our services.

1. What data we collect

We may collect the following personal data:

• Name and surname — if you fill out a contact form or book a service.
• Email address — to communicate with you.
• Phone number — to contact you regarding your request.
• Vehicle information (make, model, year) — to provide the appropriate service.
• Message content — details of your request.
• IP address and browser information — automatically, through cookies and analytics tools.

2. Why we process your data

Your personal data is processed for the following purposes:

• To respond to your inquiries and requests.
• To provide auto service and communicate with you about them.
• To improve the functionality and user experience of our website.
• To comply with regulatory requirements.

The legal basis for data processing is your consent (by filling out a form) and our legitimate interests (improving website functionality).

3. How we protect your data

We use appropriate technical and organizational measures to protect your personal data against unauthorized access, loss or disclosure. Our website uses SSL encryption to ensure secure data transmission.

4. Data retention period

Personal data is retained for as long as necessary to fulfill the purpose for which it was collected, or as required by applicable regulations. Contact form data is retained for no longer than 2 years.

5. Cookies

Our website uses cookies. For detailed information about cookie usage, please see our cookie policy.

6. Your rights

You have the following rights regarding your personal data:

• Request access to your personal data.
• Request correction or deletion of your data.
• Withdraw consent to data processing.
• File a complaint with the Data State Inspectorate.

7. Contact information

If you have questions about our privacy policy or the processing of your personal data, please contact us:

• Email: info@akrosauto.lv
• Phone: +371 29808333
• Address: Brīvības iela 18-1, Jēkabpils nov., LV-5201