Imagine finding yourself in an unexpected situation on the road - your car has broken down or you’ve been in an accident. In these moments, it’s crucial to get help quickly to avoid worsening the problem and to stay calm. Roadside Assistance / Emergency Service is here to help you navigate these challenges: our specialists will arrive, turn on hazard lights, set up a warning triangle, assist with loading your vehicle, and transport it to your desired location. We will do everything we can to get you back on the road as soon as possible or ensure you receive qualified assistance.
When do you need roadside assistance?
- The car has stalled in the middle of the road
- The engine won’t start for no apparent reason
- An accident has occurred, and you need your vehicle towed
- A tire has been punctured or damaged while driving
- There’s a malfunction that makes it unsafe to continue driving
- You’ve lost control of the vehicle after a collision
- You need to urgently transport the car to a service
- The hazard lights are on, and you don’t know what to do
- You need help setting up a warning sign and light signals
What does our roadside assistance include?
- Activating hazard lights and setting up a warning triangle
- Contacting and calling emergency services if necessary
- Loading the vehicle onto a tow truck
- Transporting the car to the nearest auto repair shop or a location of your choice
- Consultation and assistance on further actions after a breakdown or accident
Additional information about the service
Roadside Assistance / Emergency Service is designed for the quick and safe resolution of problems that may arise with your vehicle right on the road. We understand how stressful it can be to find yourself in such a situation, which is why our specialists respond quickly and help you deal with a breakdown or accident without unnecessary hassle.
First aid and preparation for transport
When we receive a call, our first priority is to ensure safety at the scene - we activate hazard lights and set up a warning triangle to alert other drivers. It’s very important that no one is in the vehicle during loading - this is a safety rule for everyone involved. Then, we contact emergency services if the situation requires additional assistance.
Loading and transporting the vehicle
We carefully load your vehicle onto the tow truck to avoid any further damage. If the breakdown prevents driving, we will transport the car to the nearest auto repair shop or any location you specify. Throughout the transportation process, we pay close attention to the safety of your vehicle and do everything we can to earn your trust.
What to do after delivery and recommendations
Once the vehicle is delivered, we recommend conducting a full diagnostic to determine what specifically needs repair or replacement. This service helps you quickly reach the repair location, where you can discuss with the technicians whether to repair the part or replace it. We are always ready to offer advice on further actions and support you in a challenging situation.
